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Ordering Policy
Pricing:
Prices are listed in Canadian Dollars. Please note that prices are subject to change without earlier notice. Acceptable forms of payment are cash, wire transfer, or email transfer. All merchandise remains the property of KidsVip until payment is completed.
Shipping:
Please note: you will have to schedule pick up/delivery from our warehouse of the products ordered and let us know date and approx time of pick up so your order will be ready for pick up.
Returns:
KidsVip does not offer returns/exchanges for our product. For any missing/ damaged/defective parts, please reach out to us at: support@kidsvipwholesale.com to assess the issue and proceed accordingly.
Incorrect Product Specifications and/or Pictures:
Please note that we receive product specifications from our manufacturers and thus, may not always be correct. Pictures can also differ due to improvements over time. Please make sure to contact us if you would like to confirm a specific feature about the model before placing the order.
Guarantee:
KidsVip models are guaranteed to be high-quality merchandise, compliant to ASTM standards as well as EU regulations for ride-on toys.
Product Warranty and Support
Please reach out to us at the email below for Warranty/Support purposes:
Or you can call us at our Toll Free Number: 844-543-7847.